Skip to content
ConvoBooks

Help center

How can we help you?

Here are the most frequent questions, with the exact steps to follow inside the app. ConvoBooks is a reading app with original short stories in Spanish and English, and every story is generated with artificial intelligence and reviewed before it is published. If you cannot find what you need, write to us and we will gladly help you. Want to delete your account? All the steps, with or without the app, are on the “Delete your account” page of this site.

How do I sign in?

On the welcome screen tap “Continue with Google” or “Continue with Apple”. Those are the only two ways to get in: there is no email and password, and no phone number. Choose the account you want to use, confirm, and you go straight to the catalog. If it is your first time, an account is created for you automatically the same way.

How do I create my account?

There is no separate form. Tap “Continue with Google” or “Continue with Apple” and your account is created the first time you sign in. We only take your name, your email address and your avatar from that account, and we save your language, your reading progress, your ratings and your comments. The account is free. We do not ask for a date of birth, a password or any sensitive data. After that you can start reading right away, and you can adjust your notifications and your language whenever you want.

Do I need a password?

No. ConvoBooks does not use passwords. You always sign in with Google or with Apple, so your access is protected by that account. If you cannot get in, check that you are choosing the same Google or Apple account you used the first time. To manage that account's security, use Google or Apple settings on your phone.

Where do the stories come from?

Every story and short read in ConvoBooks is original content generated with artificial intelligence. Nothing is published automatically: our team reviews each title before it goes into the catalog. We tell you this openly so you always know what you are reading. If you ever spot something that does not read right, use the report option so we can review it.

Where is the menu?

On “Home”, at the top left, there is an icon with three lines. Tap it and the menu opens. Inside you will find My list, the books you have marked as read and your reading progress. Further down are Edit profile, Notifications, Language and your ConvoBooks Pro subscription. Then Blocked people, My reports, the community guidelines and this help center. At the very bottom are Sign out and Delete account.

How do I read and listen to a book?

Open any book from the catalog and tap “Read”. Books are divided into chapters, so you can move forward one chapter at a time and pick up later exactly where you left off, because your progress is saved. Prefer to listen? Tap the “Listen” button and the book is read aloud using your phone's built-in text to speech voice; you can pause and continue whenever you like. When you finish, tap “Mark as read” so it moves to your read list.

How do I rate or comment on a book?

Open the book and, at the top of its page, tap the stars to leave your rating from one to five. To leave a comment, scroll to the comments section, write what you thought and tap “Publish”. You can edit or delete your own rating and your own comments at any time. Comments are public and moderated, so keep them respectful.

How do I save a book to My list?

Open the book and tap the heart, or the “Add to my list” button; it turns golden once it is saved. To come back to it, open the menu and tap “My list”. To remove it, tap the heart again. Everything you have already finished stays in your read list.

What is ConvoBooks Pro?

ConvoBooks Pro is a monthly subscription that unlocks the whole catalog. Part of the catalog is always free to read; with Pro you get every book, no ads, and new titles added each month. To subscribe, open the menu and tap ConvoBooks Pro, or tap “Unlock with Pro” on a locked book. The payment is processed by Google Play Billing, so ConvoBooks never sees or stores your card details, and you manage or cancel the subscription from your Google Play account at any time.

How do I turn alerts on or off?

Open the menu and tap “Notifications”. At the top, turn on “Allow notifications”, and below choose what you want to receive: New books, Social and App notices. If your phone has alerts blocked, you will see a message with an “Open settings” button to turn them on.

How do I report a book or a comment?

On a book, tap the three dots (···) at the top right and choose “Report”. On a comment, tap the three dots on the comment and choose “Report comment”, or “Report” that person. Mark the reason and tap “Send report”; only if you choose “Other reason” will you need to write what happened. Our moderation team reviews every report within 24 hours at most and, if it breaks the rules, removes the content and may suspend or close the account. The reported person does not know who reported them. You can follow it in the menu, under “My reports”, and if you no longer want to see that person, you can block them.

How do I block someone?

On any of their comments, tap the three dots (···) and choose “Block” that person. You can also do it from their profile, with the three dots at the top right. Confirm and that is it: you no longer see their comments, and they cannot reply to or react to yours. To unblock them, open the menu, tap “Blocked people” and then “Unblock”.

How do I edit my profile?

Open the menu and tap “Edit profile”. There you can change your display name and your avatar. Tap your photo and then “Choose a photo from my gallery” to use one from your phone, or keep one of our avatars. After you pick a photo you can drag and pinch it to frame it, then tap “Apply”. When you are done, tap “Save”.

Where do I see or delete my ratings and comments?

Open the menu and go to your profile: you will find the ratings and comments you have left across the catalog. To remove one, open the book, find your comment, tap the three dots (···) and choose “Delete comment”. To change a rating, tap the stars again and pick a new value.

How do I change the language?

Open the menu and tap “Language”. Choose “Español” or “English” and the app changes right away. The catalog offers books in both languages.

What permissions does the app ask for?

On Android, only notifications: your phone asks with its standard prompt when you sign in, and you can accept it or not. Listening to a book uses your phone's built-in text to speech and needs no permission. On iPhone, you are asked only for notifications. The app does not use the camera, the microphone, your location or your contacts, and it does not read your files.

Is there a chat or private messages?

No. ConvoBooks has no chats, groups or private messages. The only public space is the ratings and comments on each book, which are moderated, so nobody can write to you in secret. The app is not intended for children under 13.

How do I delete my account?

Open the menu (☰), scroll to the bottom and tap “Delete account”. Read what will happen and tap “Delete my account” to confirm. Deletion is immediate and permanent, and it takes less than a minute. The deletion is real: we erase your reading progress, your list, the books you marked as read, your ratings, your comments, your notifications, your blocks, your devices, your sessions and your access log. Your ratings and comments stop being visible in the app, and we erase your avatar and your details from the account and sign you out right away. We only keep for 12 months the reports that other people made about your content, for moderation. We cannot recover anything. Your email is released: if one day you want to come back, you can sign in again with Google or Apple and start from scratch. Backups renew themselves within 30 days at most. If you already uninstalled the app, write to us at diosesamorporsiempre.cloud@gmail.com from your account email: we reply within 5 business days and delete it for you.